
Note: before doing this make sure to create a restore point.

If none will work from the above solution I suggest to do an in-place upgrade wherein it will upgrade the device to the latest version and repair all issues without deleting any files. Note: this will reduce all appearance settings you have but will optimize the performance of the PC. Press windows key + Pause/Break (or go to file explorer and right click This PC and click properties)Ĭlick on Advanced system settings> Under Performance click settings> Click Adjust for best performance and click OK Press Windows key + R then type in mdsched.exe hit OK then restart the device. Run memory diagnostic tool: Memory diagnostic tool is a RAM test to check if there is any issues with RAM. When you restart the computer, it's in a clean boot environment.

On the Startup tab of System Configuration, select OK. Under Startup in Task Manager, for each startup item, select the item and then select Disable. On the Startup tab of System Configuration, select Open Task Manager. On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all. In the search box on the taskbar, type msconfig and select System Configuration from the results. jpeg and then send it to us for analysis.Ĭontrol Panel > Administrative tools > Event Viewer > Windows Logs > Application > Click the "Error" type event > Copy the text on the General tab and then send it to us.Ĭontrol Panel > Administrative tools > Event Viewer > Application > Click the "Error" type event > Copy the text on the General tab and then send it to us.My name is Bernard and hopefully, this will help answer your question, I actually have the same problem as before, for now what we need to do is to calibrate the software to make sure it can provide you the maximum performance, follow the steps below and I hope this will help you.Ī “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program. jpg file.Ī) To take a screen shot, press the "Prt Scr" key on your keyboard when you encounter this error.ī) Then go to Start > Programs > Accessories > Paint.Ĭ) Paste the screen captured there by pressing "Ctrl+V" or Alt+Edit+Paste.ĭ) Save the file as a.


Follow the steps below to find event logs: When a program crashes (the process has stopped working or disappears), an event log file can be helpful for the development team to troubleshoot problems.
